“Different process, similar outcome". Growing number of evidences in the healthcare industry that demonstrate the efficiency of Lean principle when applied to improve care delivery and patient satisfaction."
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A CASE FOR IMPROVEMENT
Current acute care processes are plagued with waits, delays, and diversions. Patient safety, hospital revenue, staff satisfaction, and patient satisfaction are all negatively impacted when patients, information, and materials do not move through hospitals in a timely and efficient way. System-level changes are required to solve the issues of flow. Looking upstream and downstream from "problem" hospital units is essential to make changes that will result in hospital-wide improvements.
An American Hospital Association (AHA) survey showed the average patient waiting time for transfer from an Emergency Department to an acute or critical care bed is 3.2 hours.
LEAN SIGMA HEALTHCARE - the model for care processes
The principles and practices of lean systems have been used successfully by hundreds of health care organizations in many countries to improve many different care processes and outcomes. Lean principles have been proven to aid healthcare delivery processes increasing speed and quality. We strongly enforce the concept of lean mindful of the critical elements of your own unique healthcare operations and process improvement needs.
Our approach is a simple, yet powerful approach to achieving significant improvements. We work to focus on understanding what adds value to your patients, physicians, and other customers and deliver that value as efficiently and with care.
Benefits of Lean in healthcare operations:
Among the Lean tools that we implement with great success.
We keep it simple! We deliver more!